Terms & Conditions

These Terms & Conditions govern your use of the PhD Peptides website and the purchase of products from us. By accessing our website or placing an order, you agree to be bound by these Terms & Conditions.

Eligibility to Purchase

You must be at least 18 years of age to purchase products from PhD Peptides.

By placing an order, you confirm that you meet this requirement and that all information provided is accurate and complete.

Orders

All orders are subject to acceptance and product availability.

We reserve the right to refuse, cancel, or limit any order at our discretion.

Orders may be cancelled where products become unavailable, payment cannot be verified, pricing errors occur, or where we reasonably believe a transaction may breach these Terms & Conditions.

Product Information

We make every effort to ensure product descriptions, specifications, images, and documentation are accurate at the time of publication.

Product information is provided for general informational purposes only and may be updated, amended, or withdrawn without notice.

Product images are representative and actual packaging, labels, batch information, or presentation may vary.

Pricing & Payment

All prices displayed on our website are shown in the applicable currency and include VAT where required by law.

Payment must be received in full before any order is dispatched.

We reserve the right to cancel any order where payment authorisation, payment verification, or fraud screening requirements are not successfully completed.

Shipping & Delivery

Delivery estimates are provided in good faith but are not guaranteed.

Delivery times may be affected by factors outside our control including customs procedures, postal delays, carrier delays, adverse weather conditions, or local delivery disruptions.

Customers are responsible for ensuring that shipping information provided during checkout is accurate and complete.

Returns & Refunds

Customers may request a return within 14 days of receiving their order.

Returned products must be unopened, unused, and in their original condition.

Unless otherwise agreed, customers are responsible for return shipping costs.

Certain products may be excluded from return eligibility due to their nature, storage requirements, hygiene considerations, regulatory requirements, or product condition.

Refunds will only be processed after returned goods have been received and inspected.

Customer Responsibilities

Customers are responsible for ensuring that products can be legally imported, possessed, purchased, or used within their jurisdiction.

Customers are responsible for complying with all local laws, regulations, import restrictions, customs requirements, and licensing obligations applicable to their location.

Limitation of Liability

To the fullest extent permitted by law, PhD Products Ltd shall not be liable for any indirect, incidental, consequential, special, or economic loss arising from the use of our website, products, services, or delivery arrangements.

Our total liability in relation to any claim shall not exceed the value of the order giving rise to that claim.

Intellectual Property

All content published on this website including text, product descriptions, graphics, images, logos, branding, design elements, downloads, and documentation remains the property of PhD Products Ltd or its licensors.

No content may be copied, reproduced, distributed, modified, or used without prior written permission.

Research Use Only

Unless explicitly stated otherwise, products sold by PhD Peptides are supplied strictly for laboratory and research purposes only.

Products are not intended for human consumption, medical use, veterinary use, diagnosis, treatment, or prevention of disease.

Customer reviews

Reviews must reflect the reviewer’s genuine experience of the relevant product or service. Fabricated reviews, impersonation, duplicate spam and reviews that conceal an incentive are not permitted. Ratings, review counts and summaries must not be presented in a false or misleading way.

Any payment, free product, discount or other benefit connected with a review must be disclosed clearly. Incentives must not depend on a positive rating or favourable wording. These rules apply to reviews submitted directly and to reviews obtained from another source.

A “verified owner” or “verified purchase” label is reserved for reviews that have been matched to an order placed on phdpeptides.com. An imported review must identify its source and must not be described as a verified PhD Peptides purchase unless it has separately been matched to our order records. Verification by another platform does not establish a purchase from this website.

Positive and critical reviews are subject to the same standards. A review will not be removed simply because it is negative. We may withhold or remove reviews that are fake, misleading, irrelevant, abusive, disclose personal information, or contain medical claims or advice about human or veterinary use of products supplied for laboratory research. These standards apply regardless of the star rating.

To report a suspected fake or misleading review, email [email protected] with the product page and review details. We may request supporting information when investigating a report and may restrict publication while the review is assessed.

Changes to These Terms

We reserve the right to amend these Terms & Conditions at any time without prior notice. The version published on our website at the time of purchase shall apply to your order.

Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the United Kingdom.

Any disputes arising in connection with these Terms & Conditions shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.

Contact Information

For questions regarding these Terms & Conditions, please contact us through our Contact Us page or by email at [email protected].

Terms & Conditions